See team activity and credit history
This guide covers the screens that show what’s happening in your organization: the Live and Activity tabs in the desktop app, and the credit history in the web app.
Click Team in the sidebar, then the Live tab. You need the Team dashboard switch. Without it, you see “The live dashboard is for owners and admins.”
The top strip counts Online and Browsers open, and shows your total Members.
Below that, each person has a card:
- A dot: green for online, a different colour for idle, none for offline.
- Their name, role, and the device they’re on.
- Running: how many profiles they have open, and which ones.
- Last error, if they’ve had one.
Online people come first, then those with the most profiles open. The tab updates by itself.
To see the browsers themselves, see Monitoring.
Activity
Section titled “Activity”Click the Activity tab. It only appears if you have the Team dashboard switch.
It lists what people did, newest first, with how long ago each thing happened. Each line names the person and what they did, such as “Sam launched profile Store 3”. Load more shows older entries.
Lines you may see:
| Area | Examples |
|---|---|
| Profiles | Created, launched, closed, deleted, restored, renamed or exported a profile. Changed a profile’s proxy. Exported cookies. |
| Proxies | Added or deleted a proxy or proxy group. Copied a proxy. |
| Templates | Created, edited or deleted a template. |
| Cards | Added or deleted a card. |
| Team | Added or removed a member. Changed someone’s access, limits or role. Invited someone, or revoked an invite. |
| Devices | Blocked or unblocked a device. |
| Sharing | Shared or unshared something. |
Transactions
Section titled “Transactions”In the web app, click Transactions in the sidebar. You need the Billing level or above for Billing & credits.
The page lists every credit movement in your organization: purchases, verification and IP risk check charges, refunds and reversals. Your Balance shows at the top.
Use the filters to show:
- All
- Top-ups
- Charges
- Refunds
- Reversals
- Adjustments
| Column | What it shows |
|---|---|
| Date | When it happened. |
| Description | What it was for. |
| Type | The kind of movement. |
| Member | Who it was for, if anyone. |
| Amount | Money in or out. |
| Balance | The balance afterwards. |
What the descriptions mean
Section titled “What the descriptions mean”| Description | What it means |
|---|---|
| Credits purchase | You bought credits. |
| Credits purchase refunded | A purchase was refunded. |
| Credits purchase disputed | A purchase is in dispute. |
| Dispute resolved: credits returned | The dispute ended in your favour. |
| A service name and verification | A phone verification. |
| A service name and refund | A phone verification was refunded. |
| IP risk check (over monthly allowance) | A check paid from credits. |
| IP risk check refund (lookup failed) | That check was given back. |
| Credits added by ExitNode | ExitNode added credits to your balance. |
The Credits ledger
Section titled “The Credits ledger”The Credits page in the web app has a Ledger table too, with Date, Type, Description, Amount and Balance. See Credits and limits for who can open it.
The web app dashboard
Section titled “The web app dashboard”Dashboard in the web app shows counts of Verifications, Codes captured and Emails received, with recent codes, recent mail and recent activity beside them.
If something goes wrong
Section titled “If something goes wrong”“Nothing yet.” No activity has been recorded.
“No transactions yet.” No credits have moved.
“The live dashboard is for owners and admins.” You don’t have the Team dashboard switch. Ask an owner or admin.
Stuck on something? Contact support.